At Velvet Lane Boutique, we want to make your shopping experience as smooth and secure as possible. Below, you’ll find details about the payment methods we accept and important information about our payment policies.
Accepted Payment Methods
We accept the following payment options:
- Credit and Debit Cards: Visa, MasterCard, American Express
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Other Options: Shop Pay
When you choose a payment method at checkout, you’ll be redirected to the appropriate secure platform to complete your transaction.
Payment Security
Your security is our priority. All payments are processed through secure gateways with advanced encryption to protect your personal and financial information. We do not store your card details, and your data is handled in compliance with privacy regulations.
Payment Policy
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Order Confirmation:
Orders are confirmed once payment has been successfully processed. You’ll receive an email confirmation with your order details shortly after. -
Currency:
All prices listed on our website are in Australian Dollars (AUD). For international customers, the final charge will be converted to your local currency by your bank or payment provider. -
Failed Payments:
If your payment is declined, please double-check your card details or try an alternative payment method. For assistance, feel free to contact us at support@velvetlaneboutique.com. -
Taxes and Duties:
For Australian customers, GST is included in the product prices. International customers may be subject to local taxes, duties, or customs fees upon delivery. These charges are not included in the order total and are the responsibility of the customer.
Refunds for Payments
Refunds will be issued to your original payment method in accordance with our Return and Refund Policy. Processing times may vary depending on your bank or payment provider.
Need Help?
If you have any questions or issues related to payments, please contact us at support@velvetlaneboutique.com or call us at +61 480009798. We’re here to assist you!